This website is operated by Chemart Pharmacy. Throughout the site, the terms “we”, “us” and “our” refer to Chemart Pharmacy. Chemart Pharmacy offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Woo Commerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
You are the sole authorised user of any account you create with Chemart Pharmacy and you are solely responsible for all activities that occur under your account.
You are to take responsibility for maintaining your confidentiality of your account name that you created including any password associated with such an account. You are expected to immediately notify us of any suspected unauthorised use of your account and/or password.
By providing your contact information such as phone number and email address, you agree to receive information including but not limited to availability of items in your order, status of your order, promotions, other information that Chemart Pharmacy may deem fit to send you. At any point, you may request us to discontinue sending you such information. You are expected to inform us immediately of any changes to the information that you provided at the point of registration by updating your personal details.
Chemart Pharmacy may discretionary suspend or cancel your account for a variety of reasons including but not limited to breach of your obligations under these Terms and Conditions.
Information available on the website
By accessing the website, you accept that the information contained in this website is provided as is, where is, is intended for information purposes only and that it is subject to change without notice. Although we take reasonable steps to ensure the accuracy of information and we believe the information to be reliable when posted, it should not be relied upon and it does not in any way constitute either a warranty or a guarantee.
Chemart Pharmacy shall not be held responsible or made liable for any damages or injury which may arise as a result of any error, omission, interruption, deletion, delay in operation or transmission, computer virus, communication failure and defect in the information, content, materials, software or other services included on or otherwise made available through our website.
Medicines will be dispatched normally within the specified number of days communicated after the order is placed. All medicines for delivery are sent out using our dispatch rider or Partner.
Delivery charges are subject to location and speed of service required. The different costs associated with delivery can be seen/will be determined and communicated prior to check out and payment. Any modifications to delivery addresses may be subject to additional charges.
Chemart Pharmacy is regulated by the relevant Nigerian Pharmaceutical bodies. In addition to the sales of medicines and health products online, we offer guidance and give information for a variety of medical conditions from trusted and experienced Pharmacists and Healthcare professionals.
Our Commitment to you;
- Quality Medicines
- Professional and Transparent service
- Prescription and Recommendations in the best interest of the patient
- Ensure that all reasonable steps are taken to protect patients’ personal information
- Safe and Secure patient experience
Your Commitment to us;
- Provide precise information
- Must be at least 16 years of age
- Comply with instructions
- Notifying us of relevant medical history
- Notifying us or your doctors of any side-effects
Information and Advice
The advice we provide upon use of our service is dependent on the information you give us. You are responsible for guaranteeing that this information is correct and failure/neglect/refusal to do so will influence our advice and the medicines we provide. The consequences of which we are not liable.
All prices on this website are in Naira and include VAT unless explicitly stated otherwise. We endeavour to ensure that all pricing on our site is accurate. However, where an error arises, we will correct such as soon as recognised.
We accept Visa and MasterCard, or Bank transfer to a designated account number. In providing payment card details, you confirm that you are authorised to use the card and that you authorise us, or our payment service provider, to take payment in full for the items in your order and any associated postage and packaging fees and any other charges that become due to us under these terms and conditions.
Consent To E-mail Communication
Communication on our site is done electronically. As a result, you consent to obtaining electronic communications from us. You also agree that such a mode of communication be my email or notices posted on the website.
Prescriptions, over-the-counter medications and other non-prescription products may not be returned except for the following circumstances:
- The item received is defective
- The ordered item(s) is lost or damaged during transit;
- The ordered item(s) is past its expiry date.
We will provide a full refund/credit note based on the conditions listed below:
- Order(s) be returned within 48hrs
- Order(s) must be unused and in its original sealed packaging
- Prior return authorization must been obtained by contacting the pharmacy
- Refunds will be processed in the same tender as the original purchase.
Notification of Errors
Delivery content(s) should be checked promptly upon receipt. If you believe that items have been sent to you in error you should contact us immediately on 08182059355 or email us at email@example.com